[Resolved]  Airtel Bangalore — Rude and Pathetic service

Address:

Bangalore, Karnataka

Have 2 issues with Airtel

1. They don't have customer care number or email ID any where on their website or the bills, especially to call from non-airtel phones
-- By some how when i got the number and called, i pressed for my mother tongue Kannada, very sad to here a very cartoonish and automated voice response and dialect, felt more like insulting my mother tongue, why they could not record in standard Kannada dialect

2. I paid my bill at a airtel counter, but the guy had entered a wrong account/phone number, hence i immediately asked him to correct, which he said will do in day or 2 but after bill due date was over also, i started getting the phone calls hence i had to register a complain about the incorrect payment and correction not done issue, i gave the bill number every thing the airtel customer care person asked

even after 2 weeks of that i was getting daily minimum 3 calls about payment, i kept patience and told them the issue every time they call, they not use to have any record of last interaction & response with me

But after 1 month, they disconnected, and that is when i discovered no where i have a phone number of them to call from other than airtel, whose connection they had removed and i not had any way to call them and put my case forward

after a 1 month and 1 week a goon come about the payment and threatens, that too for a petty 1800 Rs.

I told him to get last from my house and hoped on to file a consumer forum case on Airtel

I want to sue them for the mental torture i have been receiving from their end

Thanks
Basavaraj