Airtel — DEDUCTION OF MONEY AND FALSE INFORMATION REGARDING OFFERS

Address:

Bathinda, Punjab

SIR I HAVE RECEIVED A MESSAGE ON MY MOB NO . [protected] (PRE-PAID) FROM AIRTEL AD-54321 ON 21 NOV 11 AT 18:43 STATING THAT U HAVE CHARGED RS.30 FOR USING GET 4 MOVIE FOR 30 DAYS WITH OUT MY KNOWLEDGE AND REQUEST FOR THE SAME.

WHILE CHECKING MY OFFER SERVICE IN AIRTEL I FOUND IF RCHGE WITH RS.91 U WILL GET RS.91 TALK TIME AFTER 48 HOURS AND 91 LOCAL AIRTEL MINUTES IMMDETIALY. AFTER RCHGE I GOT ONLY RS.91 TALKTIME FOR NIGTH AIRTEL MINUTE ONLY WHICH IS AGAINST THE OFFER IN WHICH I HAD LOST MY MONEY. ON ENQUIRY FROM CUSTOMER CARE NO STATISFACTORY REPLY HAS BEEN GIVEN BY THEM

ON CALLING 111 THERE HAS BEEN A OFFER ON RCHGE 34 U WILL BE GETTING 150 LOCAL AIRTEL MINUTES IN WHICH I RECEIVE ONLY 130 LOCAL AIRTEL MINUTES ONLY.


AN EARLY ACTION IS EXPECTED AGAINST THESE TYPE OF WRONG MESSAGES AND DEDUCTION OF MONEY WITHOUT INDIVIDUAL KNOWLEDGE