[Resolved]  Airtel Bharti — Change my plan through a fake call

Dear all,

I received a call from Airtel at the time of renew my plan & she told me some new benefits if I changed my plan from 998 to 1495 I received the same at my previous bill but when I did not get this benefits at this bill then I send a mail at 121 but they did not give me suitable Ans. & send me the 1495 plan again & again. You can see that how irresponsibly the read my mail as two times they right my No. wrongly. Now they neither reactive my old plan nor give me benefits as they suggest through a call. Please suggest what I should do for the same.For your information I want to describe again that according to call received from me
1. STD call should be Rs.1 min (already confirm from your executive)
2. 500 min should be free for Airtel to Airtel calling. As I already had 400 free min from last two years before your call on December.
3. Clip charges of Rs.50- should be discountable.
But they also block my miss calls SMS service which I had in my previous plan free of cost.

Note:I already mail the same many times to airtel for the same but they gave a very poor responce