[Resolved]  Airtel — unnecessary balance cutting

AirTel — unnecessary cutting of balance

this is ravi facing unnecessary deduction from my mobile balance. since march 16, I have been receiving the message "Thanks for using Bolly subscription service from Airtel. You have been charged Rs.10" , "Thanks for using cricket subscription service from Airtel. You have been charged Rs. 10" as such , almost daily reducing my balance. I also called to the number 121 to put forward my complaints. the reply came from them positively that they would unsubscribe whatever the thing may be. Had been happy for a day. then again I started receiving the same messages. I also dialled *321*451# and asked to unsubscribe. I got a reply conveying that the package would be unsubscribed . But it wasnt.

Again I received a message yesterday saying,"Thanks for downloading musicfrom Airtel . You have been charged Rs.30" and another Rs.10 for cricket subscription.especially I receive the messages only between 4 - 5 at morn.It makes me nervous at the very morn. this is really unfair.

I surely assure that I have never ever asked for any such subscriptions. But the thing is getting out of control. I have nearly lost Rs.90 from my balance without any reason neither it proves to be of any use to me. Also the help lines are barred since two days.

I want an immediate action from the other side for you are losing my trust. Or else i have no other go . I will have to discard my name from your customers list. Hope i would receive a good reply.

my mobile no is [protected]

do reply before i lose any more from my balance . that would leave you on a safer place.

Airtel
Posted:[protected] by Jatin Gopal Gala Send email
Airtel- a thief, doesnot learn from its previous mistakes
dear sir,
I, jatin gopal gala, user of [protected] want you to bring in notice that this my second complain for wrongly debting the balance for my a/c.
last time, rs 99 were deducted which was credit after long question answers section. this time again after around a month, my balance is debted wit rs.50 (msg from 54321).
i had kept my balance well below rs99, before activating gprs service so that the amount wont get deduted but what to tell abt airtel brains ...this time it deduced rs 50 from the amount.
My first call was discounted on asking for the complain number………………..(reason)
complain no : [protected]
all the further correspondences should be done in writen and send the copy of it on my email address. airtel is providing the WORST SERVICE till date.

AirTel — balance unnecessary cutting

i am using airtel since 6 years.
there customer relation is very bad. and also many times i have notice bad response. and also balance deduction error i have found many times. and there may b many chances where v havnt noticed.
even aftr making pulse billing plan, they deducts normal plan sometime. and aftr complaining they il give many reply like it hasnt activated so n so..... and customer care cuts the fone.

AirTel — cutting my balance unnecessarily

I didnt subscribe for any hello tunes but my balance came from 19 rupees to -9.I recharged again daily money is cutting.I got a message from airtel that I am unsubscribed but also dey are taking my money.

AirTel — unnecessary cutting balance

hi,

my father having airtel mobile connection([protected]),from last 3 months
they are cutting the balance like anything.customer care persons are also
giving some improper and false information.if this complaint is registered
and any more details contact [protected]

AirTel — cutter a balance

sir
mera balance regularle cut reha he plese aap is problum ka kuch sulatun kare
mera mobile no ye he..[protected]
plese sir mari problum ko samaghye
mere bobile me har din koi na koi fasality activate ho jaati he automaticly

yaar customer care par phone kar ke pooch le na ... tu net use karte waqt kisi aesi site par click kar raha hoga jis par charge hoga...

AirTel — unnecessary cutting

i have airtel prepaid connection [protected] .daily rupees 5 cutting unnecessaryly from my account.i dont accept any offer callertune etc. take my compliant and do some thing.add the cuttings to my account.

they deducted my 15 rs balance unnecessary and customer care executive speak rudely

useless airtel