[Resolved]  Airtel — complain ki aur dhyan nahi diya ja raha hai

Address:

Bilaspur, Chhattisgarh

hello sir,
Mera naam Deepak Mangwani hai mai Bilaspur (C.G.) se hu. Mera Airtel Fixed Line
No.[protected] hai jo ki Mukesh Kumar Mangwani ke naam se hai.
jiske regarding
mai regular neeche likhi complain mail kar raha hu jiske behalf me mujhe airtel raipur office[protected] se call aaya ki aap naya instrument ORPAT ka market se purchase kar lijiye, jo ki 500-550 Rs. ka aayega. Humne binatone se tie-up kiya hua hai jo ki ghatiya kism ke instrument rahte hai. maine puccha ki abhi jo M-71 de rahe ho to usne kaha ki usse ghatiya instrument to bana hi nahi hai. Yadi aisa hai to company costmer ke saath fraud kyu kar rahi hai???????????
Mai yeh janana chaht hu ki airtel dwara humse jo 3000/- Rs. liye gaye hai wo kis-kis karan se liye gaye hai?

jiske regarding maine instrument problem ki kai sari complain karai hai jisko rectify
nahi kiya gaya hai aur aapke dwara use har baar close kar diya jaata hai.
jiske karan mai daily call karta hu aur mujhe proper solution nahi milta hai.
jiska karan yeh bhi ho sakta hai ki aapke dwara instrument problem hone par bill me rebate nahi diya jaata hai
2/11/2010 complaint no. 39400616
4/11/2010 complaint no. 39400616
9/11/2010 complaint no. 39584728
10/11/2010 complaint no. 39653380
12/11/2010 complaint no. 39653380
15/11/2010 complaint no. 39653380
15/11/2010 complaint no. 39653380
19/11/2010 complaint no. 39970544
22/11/2010 complaint no. 40081876
kya iska mujhe proper solution mil payega?
my mobile no. : [protected]
hum aapke 8 years se customer hai.
aapke dwara naya connection 250/- me diya ja raha hai aur mai aapka customer 3000/- de kar bana hu uske baad bhi hamari aur dhyan nahi diya ja raha hai.
aur meri complaint ki taraf isliye dhyan nahi diya ja raha hai kyunki instrument problem ki complaint hone par use rectify nahi karne par bhi aapke dwara bill me koi rebate/ deduction nahi diya jata hai.
maine 26/11/2010 ko phir 198 me call kiya to mujhe pata chala ki aapne meri complain close kar di hai.
kya aap log meri complain solve kar payenge? nahi to mai market se instrument purchase karu aur aapka connection band karvau.