[Resolved] Airtel — Bill delivery issue with Airtel | |||
I am using Airtel postpaid numbers [protected]/29 from last one and half year. Till Feb-13, i was getting all paper bill of both number on my registered address. But from March-13 onward, i am getting any paper bill although i am receiving message from 121 for bill delivery to my address. Due to nonavailability of original bill, i am not able to claim bill same amount to my office resulting loss of earning. I am requesting every month to airtel customer care number 121/189 for bill issue then they are sending a xerox copy which is not acceptable by my accounts (already informed same to Airtel customer executive). I request through facebook & twitter also but no response. Sorry but after a long follow up this month i have decided not to pay bill until unless they will not provide me original bill from mention month. please resolve or let me know the status so i can take further action. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Airtel — Bill Delivery and Customer Care
My mobile number is +[protected].I have received an sms from Airtel on January 28, 2009 that my mobile bill has been delivered vide POD number 4315353 and received by Manjeet.
I have not received the bill however. On calling the courier company, I have been asked to make the complaint to Airtel and request for a duplicate.
Upon calling the customer care number 121 of Airtel, however, when one tries to request for a duplicate bill by pressing 3 in the duplicate bill request menu which is what one is supposed to dial to receive a duplicate bill by courier, it states that that is not a valid menu option.
On the other hand, I cannot get past the IVR menu and speak with a customer care executive. Every time by the time it gets to the part that once presses 9 to speak with a customer care executive, the phone gets automatically disconnected.
Please help.
Hi this is parthiban.R I need one address for this Number ([protected]).
what the Reson meen? this gai last 2 month as be give the missed call and valgar message
and this is my Mobile Number:- [protected]
what the Reson meen? this gai last 2 month as be give the missed call and valgar message
and this is my Mobile Number:- [protected]
Namaste (modi.22j),
This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is to inform you that your concern listed on 06 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste (modi.22j),
We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 06 July 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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Airtel — related to msg delivery
from dated 5/07/2008, time 12:00 a.m., no massage can send through my cell phone.when i contact a customer care a gentleman says"there may be a problem in my msg centre number".he gave a no.[protected] and says this is my msg centre no.but after set this number no msg can send.and whan i call on this number a well lady received my call and say this is not a customer care number, this is my personal number.it is a wrong no. which customer care gave me.i still dissapointed and think to leave airtel service.after 20to30 trial my call received by customer care. they have a bad attitude for me i don't know why. pls send me my msg centre number on my cell([protected]).waiting for ur reply