Airtel — bill overcharged

Address:Uttar Pradesh

I HAVE AIRTEL CONNECTION NO [protected] WHICH IS 699 PACKAGE FOR TWO YEARS TAKEN BY ME. bUT AIRTEL TWICE CHARGED RS 699 AND INITIALLY ALLOTTED SOME OTHER PLAN AND LATTER RECTIFIED IT AND AFTER ONE MONTH AGAIN CHARGED RS 699 AND HENCE AIRTEL IS CHEATING THE INNOCENT CUSTOMER. THIS HAPPEN WITH ME TWICE WITH TWO NUMBER IT MEANS THAT AIRTEL IS HABITUAL IN CHEATING THE CUSTOMER . HENCE MY HUMBLE REQUEST IS TO RECTIFY THE BILL AND TELL THE THE JUSTIFICATION OF RS 785 PAID BY ME IN BEGINNING FOR THE FIRST BILL. I AM NOT GOING TO PAY ANY SINGLE RS EXTRA BESIDE 699 AND ACTUAL USE OF THE TELEPHONE BILL IN THE ABOVE PERIOD. IF THE BILL IS NOT RECTIFIED WITHIN 48 HOURS THEN CASE FOR MENTAL HARASSMENT AND FOR COMPENSATION WILL BE LODGED AGAINST AIRTEL.
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Bharti Airtel — Bill Overcharge

I have been using airtel landline no.[protected] and have been facing complaints about overcharged bill. The bill is received after the dur date of payment and then i am charged 75 rs extra for latre payment.

Not even that i didnt make the payment as the bill was not settled form their end , so they disconnected my no. for 20 days. They kept on calling me to pay the bill. I told them to settle the Bill. Their bill retrival people called me to settle the bill of rs 715 . I told them since the service was for 10 days only so i would pay for 10 days .i.e. 225 rs instead of 715 but after discussion i settled paying rs 450 so that rest wopuld be waived off which was promised to me . But now i have been getting calls to settle the remaining amount. The same previous story is repeating again and again.
Gaurav here
[protected]
Namaste Mr. Singh,

This is to inform you that your concern listed on 23 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,

Further to our discussion dated 23 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,

This is to inform you that your concern listed 23 May 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, hence, we have sent a sms for the same. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Singh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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