Airtel — Billed wrongly even after disconnection | |||
Hi I was holding Airtel data card internet services with no: [protected] which I had requested them to cancel in the month of Feb 13 as I was unable to use it at all. I called the Airtel customer care and they assured of disconnection. They kept charging after that month and now demand payment of Rs.1766.03 for something which I did not use at all. Everytime I call and ask for the manager, I am given assurance but no call backs till date. I am very disturbed with this practice from Airtel. I heard from other colleagues and friends that Airtel does such a practice and keeps harassing its customers. I also asked them to check previous calls made but they ignore all such requests. I request you to please help me to get a waiver off and clearance from this false charges. Please help. Thanks & Regards manoj Was this information helpful? | |||
 2 Comments | |||
Comments
Namaste Manoj,
We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com
We assure you that we are committed to resolving the issue to your satisfaction.
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 16 July 2013 has been noted .At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. Kindly share your alternate contact details with us.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33