Airtel Blackberry — Blackberry services not starting | |||
I have bought a new Airtel simcard and it has been 2 days since it has been activated. I want to start blackberry internet services. When I send messages for that, everytime I get the same reply "We are unable to process your request." I called up 121 and the call centre executive said he was about to transfer my call to his supervisor. Then he hung up. Ever since I have not been able to talk to any executive, as I call 121 and press all the desired buttons, the computerised system just hangs up saying that try *121# for any service you need. I mean what should I do. I am already fed up of Airtel. I cannot even reach, any person to complaint or talk to, in Airtel. Was this information helpful? | |||
 3 Comments | |||
Comments
Problem solved: Just called the nodal officer...says that its because the verification has yet not been completed...once its finished I can start the service.
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Airtel Blackberry services are pathetic, awefull. I really regret taking this service from airtel . People in the customer service are not properly trained and they even do not have proper info .
I am a blackberry customer . I called up to the customer care to see if I could use my device with my laptop also . No one was actually able to give me the proper info . One of the customer care rep said it was possible . One of them said it was not possible, and the problem is when ever they see that the issue cannot be resolved they just disconnect the phone . The reps I interacted to was Ashita and Sharmistha . They should be immediately retrained or people like me will leave airtell and start with some other service provider . And not to mention they do not even know how to talk properly . They were enough rude to me as if they were doing some facvor to me or something . Is this the way a customer is treated ?
I am a blackberry customer . I called up to the customer care to see if I could use my device with my laptop also . No one was actually able to give me the proper info . One of the customer care rep said it was possible . One of them said it was not possible, and the problem is when ever they see that the issue cannot be resolved they just disconnect the phone . The reps I interacted to was Ashita and Sharmistha . They should be immediately retrained or people like me will leave airtell and start with some other service provider . And not to mention they do not even know how to talk properly . They were enough rude to me as if they were doing some facvor to me or something . Is this the way a customer is treated ?
Yea I'm also agree wd dis guys, actly I'm also fed up of dis airtel executive they nt responding well, , I called him wen my bb weekly plan gt deactivated within a day, so I cald the cstmer exectve bt they nt tkng any intrst to help me, me actly get irritated frm dat guy they nt even ready to give a cal to his seniors.Now airtel sevices r just pathetic they nt even respond well, executive always use to say call on 7070 nd 1 more no bt wen I try to cal on dat they responded "ye suvidha apke no.pe uplabdh nahi h" nw any1 suggest wat shud I do to get out of dis bekar services or shud I opt sme odr service provider.So anybody can help me..get me out of this hell airtel services..!
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