[Resolved]  Airtel / Booster Auto Renewal — Cannot cancel autorenewal

Address:

Chennai, Tamil Nadu

Please take action for this. Each time i have to call the customer care and loose 3-4 rs for deactivating this. Further more they wont deactivate in a single instance. They make me to call them repeatedly 2 to 3 times and after loosing my temper and shouting at them, they deduct the auto renewal and credit the balance into my account. This is cheating. For ex if the rate of a booster is 18 this includes service tax and processing fees. But they deduct 18 rs from our original balance. This inturn has a processing fees because if we topup for 50 it only gives 43 as talk value. So they are placing tax over tax until my money gets drained.

For others who have lost money in auto renewal just shout at the customer care exec..