Airtel / Booster — Renewal of SMS booster pack by debiting the amount automatically without willingness of the customer | |||
I have been using Airtel mobile network from the past 5 years. Now I have been facing a lot of problems due to this network provider. From the past 4 years, I am using the SMS booster pack. But now the network provider renewed the SMS booster pack of Rs.36 on 04.04.2012 by debiting the amount from the main account balance automatically without my willingness. That amount has been went off no use, since I'm in roaming now. When I called to the customer care to ask about this, they informed me that they can't do anything, or can't refund money. This is a very crucial situation that many, including me have been suffering and tend to change the network provider to any other. Please kindly do the favorable action as soon as possible. Thanking you. Was this information helpful? | |||
 2 Comments | |||
Comments
There is no offer for std sms pack.It was launched but in 5days only it closed.
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Airtel — Amount Debited Automatically
Airtel has debited Rs.99 from my account without any reasons.I got a message saying that I have been subscribed to some service on Airtel Live & they charged Rs.99.When I complained to the customer care people, they say they can't do anything.Need to find a solution for this & also penalise Airtel for cheating people.