[Resolved]  Airtel Broadband — Abuse by Collection Agent - [protected]

Address:

Chennai, Tamil Nadu

I am Akilan. My family holds around 5 airtel phone connections and two DTH connections without any issues.

I took a new Airtel broadband connection - number [protected] . This has been a headache from day1. What speed was promised was not delivered (I understand it is many a times common with broadband of service not being upto the desired quality) and I was dissatisfied. I wanted to close this account and that was the reason for the delay in payment.

But the issue here is that my mother, sis-in-law, brother and myself received abusing and threatening calls from [protected] (some collection agents number) .I need redressal for such uncivilized behaviour of these collection people. I am ready to pay the due. I am unable to identify the collection agency to take legal recourse. Please advice on what legal recourse I have so that these people are positively punished. I am ready to bear the legal cost and also ready to pay the Billed Amount.

Thanks for your help in advance.