Hi,
I am using this service more than 2 years and paid properly in every month without any delay. I requested for cancellation due to home shifting to other place and i stopped using on 29th Auguest 2013.
Simply making delay and asking me to pay 15 days extra. Really i wanted to pay honestly if reasonable. How i can pay for their mistake. Please suggest.
ss
Details given below
Fixed Line:[protected]
1) Requested for cancellation: 29 Aug 2013
Registration# 37831306
got message that - we will resolve your concern by 03 Sept 2013
2) Received SMS on 31 Aug 2013
registered # 37900628 date 31 Aug 2013
shall be processed within 7 days
3) Received sms on 7 Sept 2013
that bill plan has been changed
4) i called and customer service and asked the status.
Received SMS on 10 Sept 2013
we will resolved your concern
Reference # 38339120
5) Received SMS on 12 Sept 2013
Reference #38460280
Cancellation shall be processed within 7 days
Regards,
Sabarinath
(+91 [protected]) Was this information helpful? |
This is with reference to your post dated 16 September 2013. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
Regards,
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33