[Resolved] Airtel Broadband — Airtel PC secure not getting discontinue

deepak.mac

from Delhi, Delhi

Address:

Bangalore, Karnataka

Hi Admin,

After submitting several requests to Airtel (customer care, nodal officers) for deactivating my airtel PC secure from last 1 year.

Every month i call them up to remove the billing of this antivirus from my broad band bill, they remove and still next month its get added into my account. I have written 100 emails to them asking to deactivate it permanently but they are unable to do so.

I am very much frustrated from this process and requesting you to please look into this.

Customer id: 15598865
Airtel Number is [protected]
Account number is 15598865

Regards,
Deepak

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54497 Airtel Reviews

Comments

keerat1563

from Chandigarh, Chandigarh

Respected Sir,

Customer ID No : 16127255
Telephone Number : [protected]

Please see to it that I don't use PC Secure Antivirus that Airtel provides still every month the usage charges are added to the bill. I have to call up the customer care every time to get it depreciated from the amount as it clearly shows that the service has been deactivated since January 2012.
It is a total inconvenience to call up the customer care every time the bill comes even though it has been clearly specified that we don't use the ANTIVIRUS SOFTWARE. This is happened for the fifth time now including the previous month itself.
This is very frustrating and time consuming. Please look into it and deactivate it once in for all.

Thanking You,
Keerat Singh