Airtel Broadband And Teleservices — mental torture financial harrasment and in adequate services. | |
Honourable Consumer Court, I would like to file a complaint against Bharti Airtel Ltd for misbehaving & harassment for the following matter : I filed a request to Airtel for Installation of IPTV under Airtel Dsl connection no.[protected]user id : [protected]_dsl) on November 1,2009.and completed all paper work and formalities required by them .and the sales executive have given the assurance that IPTV will be installed in 3 days. and he had given assurance that mine modem will be replaced with new wi-fi one. so i had agreed and give them the amount they demanded and on 4th November 2009,ILL make the call to 121 to inquire about the status and they replied me its under process and then i hang up the call then on another day that is on 5th November 2009 i again make a call on 121 and make request to the executive to transfer the call in retention department so he do the needful and transfer call to retention department where i had conversation with Mr DEEPAK MARAN .he very rudely told me to get my connection disconnected . he just told me that he cant help me and talk to me as if obliging me . He also told me to go to consumer court or anywhere i wish to.I later send many complaint mails also but no result. they did not even bother to reply. Frustrated i made a call to customer care saying that i don't want IPTV connection any more. This company has crossed all limits. Their behavior is unimaginably rude ! They don't have any talking sense even leave apart ethics. I have been so harrased during last 7 days that i cant explain. You are requested to file a complaint against Bharti Airtel Ltd. Delhi circle & send me the form for dragging them to Honorable Consumer Court ! Thanking You Yours Faithfully Himanshu Arora 179 Tagore Park Delhi - 110 009 [protected]. Was this information helpful? | |
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