Submit a Complaint
Mobile Service Providers
Airtel

[Resolved]  Airtel Broadband — Relocation takes long time

Address:Bangalore, Karnataka

I am Airtel broadband customer since 2008 and I was very happy with their service.Recently I shifted from Mysore to Bangalore, I asked for my Airtel connection shifting on 7th July 2011. At first CC said that relocation will take max 3 days, later they told me it can take max 20 days !!!!!! but from CC assured me that it will be done within 3 days...8th July one Airtel guy called me and said it will be done tomorrow...but till today nobody again call me or informed me about the delay...and when I called CC they are now saying it will take 20 days !!!! Only for relocation I have to wait 20 days ????
My details -
Airtel acct Nbr[protected]
Relocation req nbr - 196875

Thanks
Pronab Kahali
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 
5 Comments

Related Airtel reviews

[Resolved]Airtel - Airtel live-portfolio manager failure8[Resolved]Airtel Prepaid Services - harrasment from an airtel executive3[Resolved]Airtel Prepaid - Cancellation of caller tune6[Resolved]Airtel, India - Extremely poor service3[Resolved]Airtel Prepaid - not activating the offer which has been recharged through flexi3
View all 54508 Airtel Reviews

Comments

Hi Rakesh,

It is already 12 days gone after I request for relocation, till my connection is not relocated. It is really frustrating to wait for so long. I am really disappointed by Airtel's service. I am planning to switch from Airtel if it is not relocate before this weekend. I cant wait anymore.

Thanks
Pronab Kahali
Reply
Today is 20th day after I request for relocation, but when I called CC today they said they need another 2 days to relocate my connection...what is this going on ?? I am fed up with Airtel's worst service ...

Thanks
Pronab Kahali
Reply
Rakesh,

My contact number (mobile) is working fine and I didn't get any SMS from airtel regarding this, yesterday evening I canceled my Airtel connection and requested for dc after waiting for 24 Days...so your team doesn't need to work in this issue anymore...Thanks for harassing me for such a long time...

Thanks
Pronab Kahali
Reply
Ha ha...after terminate the service you trust my issue has been solved ?? ya true, I only solved my issue by terminating service with Airtel :)
Reply
Hi,
I am also facing same problem. I got relocated in the same city. They first said it will take at the most 5 days. After waiting for 5 days I again contacted them then they said it will take another 2-3 days. Since then I have been waiting and they are just giving all sorts of excuses. Technical issue, not at exchange, not in same area etc. etc.
My airtel no. [protected]
They finally put the wiring but still not started connection. They are really harassing me. I want to complaint this to higher authorities.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54508
    Pending
    0
    Resolved
    21959
    View all 54508 Airtel reviews & complaints
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information