[Resolved]  Airtel Broadband — CONNECTION CLOSE ISSUE, BILLING

Address:Bangalore, Karnataka

Hi,

Issue : March 1st (456875) complaint for closing airtel broadband the connection a.c no:15281755, connection not closed so far. and continuously getting bill.

March 1st
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456875 - Connection closing request since am going in vocation for 2 months.

March 7th to 11th and 14th 16
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- Received call from redemption department, They asked me the reason for closing connection. I told i don't want to pay for not using Internet.
- They told they can move me in to low rental plan for the period, after i can continue on my old plan ( which is high rental)
[protected]. - 300 rs charge waived for two months.


- Back from vocation
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[protected]/04) - (Cancel request given removed phone model from my home),
[protected] Issue transferred to specialized department(asked for closing connection, They p).

19 May
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11106879, 11106872 - Plan change given by redemption, if only bill waived i will continue the connection after plan changed.,

May[protected] - last request to air tel from my side for closing connection.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Am seeing something going after escalating nodal & applet level. I will continue connection after the resolved all the issues.

Thanks
.

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