[Resolved]  Airtel Broadband — Bill Payment Issue

Address:

Bangalore, Karnataka

Hi Team,

I put my connection on safe custody and paid 500 Rs for the same, still I am keep receiving the mail.

Whenever I called to customer care, every time I get response that they can't transfer the phone to cancellation department, and when I request them to arrange the call back from cancellation department, it's not done

I spoke with two person from Customer Care Department today

1) Anjali Sharma (spoke around 10:30AM on 22nd October 2012), she promised me that she will arrange a call back from cancellation department within 1 hour, but I haven't received any call

2) Pushkar Anand (he claimed to be Supervisor , spoke around 12PM on 22nd October 2012), he was not reluctant to transfer call.

I am keep receiving call from legal department and threatening me to send legal notice, even I haven't done anything wrong. I have been loyal customer to Airtel since last 2 and half years, still why you guys are troubling me

Request higher management to look into this issue urgently.

Broadband No: [protected]

Regards,

Sandip