Airtel Broadband — Broadband not working for two weeks | |||
My broadband stopped working all of a sudden. On contacting Airtel customer service, they suggested that my service modem be replaced. After a week, a person came to replace the service modem. He charged me 400 which includes 150 for his visit. But, he did not configure the modem. He told that another person will come to configure the modem. But no one came for the next two days. After two days, I raised a service request with Airtel to configure the modem. Airtel closed the service request as processed - No one came to fix the problem. On contacting customer service, they gave me tips to reconnect the wires, the OS used, and all kinds of irrelevant tips. The whole experience with Airtel broadband is harassing. I wish I could sue them for the inconvenience caused. After two weeks of complaints, the broadband is still not fixed. Was this information helpful? | |||
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AirTel — inconvenience caused by modem
i had purchase a broad band from airtel and givel rs 1750 at that time as it was my new connection .i had face lots of difficulty since last month my modom has been changed several times but the company provided me with the old modom i do not konw as i had given money for the new and it is there fault in the modom that it has changes several times. but than also the company refuses to provide with me the new modom
as i face lots of difficulty as the modom is not workingso i request the company to give concession in my bill amount but they refuse
the proof that the modom has been changes several times are the references no they are
42728412
42216892
42551158
now i want that the company should refund my the mony taht i had given at the time of purchase and deactive my all services
the connection is with the name of - ratika jain
land line no[protected]