[Resolved]  Airtel Broadband — Technology Harrasement! You bet...

Hi,

This is a CUSTOMER HARRASEMENT! Airtel can be sued for this.

I have received several Due Date SMSes since last one week. My payment due date is 16-Jan which I am well aware of and thats the reason I have signed up for standard instruction/auto debit to my credit card. Well Airtel seems to be forgetting this everytime. I still have the apology letter sent to me with regard to late fees charged even though the standing instructions exsists.

Here are the number of time i received the SMSs from our dear Airtel, which does not really bother to do something!

1st SMS - 13th Jan 8:44AM (Good Morning greeting from Airtel. :))
2nd SMS - 15 Jan 7:27AM
3rd SMS - 15 Jan 10:07AM (2nd SMS of the day).
4th SMS - 16 Jan 8:03AM (bad news for people who getup late)
5th SMS - 16 Jan 11:00AM (2nd for the day).
6th SMS - 16 Jan 11:29AM (3rd for the day).
7th SMS - 17 Jan 8:56AM (today Airtel decided to give me an hour more of sleep).

Thanks for the owesome SMSs. You dont have to remind me that SMSs from Airtel(its own network is free). Get rid of these payment reminders when i have signed up for a Standing instructions.

Would apprecaite if someone takes this seriously and gives me a call to explain.

thanks,
regards,
Ravi