[Resolved]  Airtel Broadband — Unlimited plans become limited without prior information

AIRTEL HAS SUDDENLY CHANGED ITS UNLIMITED PLAN
They have reduced the speed as soon as some GB of download has been done by the user. But they still chatge for unlimited plan. it is not fair. Please give me the address of the consumer court in coimbatore where i can make them refund excess charges paid by me.
More details
http://broadbandforum.in/airtel-broadband/41311-airtel-sets-limit-unlimited-plans-airtel-fair-usage-policy/
http://broadbandforum.in/airtel-broadband/41858-my-letter-trai-dot-about-unfair-airtel-fair-usage-policy/
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I'm completely outraged about this stupid FUP. To show my anger, this is what I've done.

I've sent a mail to the following,
[protected]@bharti.com (Sunil Mittal, Chairman), ceo.[protected]@bharti.com, manoj.[protected]@bharti.com (CEO, Bharti Airtel), atul.[protected]@bharti.com (CEO, Bharti Telemedia, the subsidiary that offers broadband services)

The content of the mail is here - I blogged about it, so that others may know too.
http://itwofs.com/beastoftraal/2009/03/02/421/

If someone asks you how this FUP is really affecting anyone, use this example to clear all doubts.
http://itwofs.com/beastoftraal/2009/03/03/airtels-fair-usage-speed-rationalizati...

And, here's what Airtel's Speed Rationalization *really* means!
http://itwofs.com/beastoftraal/2009/03/04/the-real-meaning-of-airtels-letter-on-...

Spread the word - Airtel better not get their success to their heads. Collectively we can bring them down to a level they deserve.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information