[Resolved] Airtel Broadband — poorest services | |
airtel forces me to write this complaint. i had airtel broadband connection last year. due to wrong information given by airtel customer care executive, my connecton was not disconnected even i mailed thr request to airtel head office in chandigarh. then i started recieving calls on calls to pay the bill. when i recognised the problem, i went to airtel head office, submit my complaint and again request for disconnection. but nothing happened. then they started calling my landlord to pay the bill. again i went to chandigarh, pay the said last bill of rs 615 and collected the letter on company's letter head. but still at presesnt i am recieving calls from airtel and today i recieved call from delhi court. this is really poor and am shocked that so called big co. has such a poor communication channel. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 4 Comments | |
Comments
I totally agree with that coz i had also suffered from this problems i had booked a connection and the person told me that i will get within two days but its been more than six months and it happed twice...
I will suggest u all that go 4 bsnl, mts, tata, etc but not airtel u will suffer thats 4 sure...DO NOT GO FOR AIRTEL...
call me i[censored] wanna know ...
[protected]
john
I will suggest u all that go 4 bsnl, mts, tata, etc but not airtel u will suffer thats 4 sure...DO NOT GO FOR AIRTEL...
call me i[censored] wanna know ...
[protected]
john
Please please please donot apply for Airtel Broadband if you don't want to suffer like I did.
I requested a connection on 18 Oct 2010, was given after a month on 19 Nov 2010. Used it for one day, the link went off on 20th Nov 2010, couldn't use after that. Called up customer care but no response. Finally wrote to cust care for disconnection on the 21st Nov 2010, they replied on 22 Nov 2010 that my request have been accepted & further rentals would be freezed within 24 hours. To my shock I get a bill of Rs. 633 in Dec 2010. I wrote to the Nodal care from where I received a call requesting me to continue with the services & confirmed that the previous bill of Rs. 633 shall be waived off. They sent a technician who couldnot solve the problem. Again I get a bill of Rs. 2000 in Jan 2011. Again I complained, & finally on the 3rd Feb 2011, a technician came to my house & solved the problem. I used for that night, the next day the line was barred, because as per Airtel there is an outstanding of Rs. 2000/- (which as of now has become Rs. 3000 odd). Till now I have complained n number of times, but in vain. Imagine my plight when a cust care representative named Rakesh ([protected]) is asking me to settle the account by paying Rs. 1000/-. Please note that all the time I used the net for 2 nights (19 Oct 2010 & 3 Feb 2011) & I donot have a telephone instrument to make calls from the airtel landline provided free (forcefully, I didn't need one) with the broadband connection.
Use any broadband, but never use Airtel.
I requested a connection on 18 Oct 2010, was given after a month on 19 Nov 2010. Used it for one day, the link went off on 20th Nov 2010, couldn't use after that. Called up customer care but no response. Finally wrote to cust care for disconnection on the 21st Nov 2010, they replied on 22 Nov 2010 that my request have been accepted & further rentals would be freezed within 24 hours. To my shock I get a bill of Rs. 633 in Dec 2010. I wrote to the Nodal care from where I received a call requesting me to continue with the services & confirmed that the previous bill of Rs. 633 shall be waived off. They sent a technician who couldnot solve the problem. Again I get a bill of Rs. 2000 in Jan 2011. Again I complained, & finally on the 3rd Feb 2011, a technician came to my house & solved the problem. I used for that night, the next day the line was barred, because as per Airtel there is an outstanding of Rs. 2000/- (which as of now has become Rs. 3000 odd). Till now I have complained n number of times, but in vain. Imagine my plight when a cust care representative named Rakesh ([protected]) is asking me to settle the account by paying Rs. 1000/-. Please note that all the time I used the net for 2 nights (19 Oct 2010 & 3 Feb 2011) & I donot have a telephone instrument to make calls from the airtel landline provided free (forcefully, I didn't need one) with the broadband connection.
Use any broadband, but never use Airtel.
AIRTEL - VERY VERY POOR SERVICE
I have Airtel Digital TV and I have complained more than 10 times on their given Phone Nos. that my Airtel Digital TV is not working from last 15 Days. But nobody is taking seriously and responding. The people who are sitting is not serious about the consumer problems and there is no centre or phone no. to complaint about the matter and employees of the Airtel Co. who are harassing the consumer.
We are using many things of Airtel but this kind of problem is first time.
Vikas Mahajan
[protected]
I have Airtel Digital TV and I have complained more than 10 times on their given Phone Nos. that my Airtel Digital TV is not working from last 15 Days. But nobody is taking seriously and responding. The people who are sitting is not serious about the consumer problems and there is no centre or phone no. to complaint about the matter and employees of the Airtel Co. who are harassing the consumer.
We are using many things of Airtel but this kind of problem is first time.
Vikas Mahajan
[protected]
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still date i dont have connection. airtel peoples told that that connection never come due unavailable network
then i dont have back money.
wt can i do?
so please give connection or give money back
booking name: Nilofer furzana N
No.6/1 B-2 2nd mainroad sidoconagar
villivakkam
chennai-600049
Ph:[protected] or [protected]