[Resolved] Airtel / Broadband — INTERNET CONNECTION NOT YET INSTALLED | |
dear sir,i have applied for a broad band connection 1 month ago till now no body came to install connection im living in indore of madhya pradesh state Airtel franchisee GROW MORE INC. had sended their executive to my place on 17|11|07 to collect installation charges from that day till now no body has came yet..i am regularly calling this franchisee for the connection but they are not taking interest.the team leader of this franchisee is very irresponsible person,they have mis placed my important documents which i gaved them.. i am now totally helpless since am not getting my money back and nor the internet connection..so please help me out on this matter since these type of franchisee are spoiling the name of company.. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Dear Sir
This is to bring your kind attention towards the working of your billing department . I Vipul Jain using airtel connection with number[protected] for both voice and internet services. I was receiving the bill seperately for both internet and voice services so i complained to your department to kindly give me only one bill for both internet and voice services .
In September dated 27.09.2007 (invoice date) i received two bills invoice no.[protected] for account number[protected]for multiple services)and[protected] for account number[protected]for internet services) for the period from 26th august to 25th september for same telephone number, but i don't know why these two bills are issued to me with different account number. Moreover according to your customer executive instruction. I ignored the single invoice for internet connection and paid invoice no.[protected], which was for multiple services for both internet and voice services for period as mentioned 26.08.2007 to 25.09.2007
Today I had received a call from lawyer Lalit Sharma , hired by you and i was informed that they had issued a notice against me for not paying the bill for period of september i.e. 26.08.2007 to 25.09.2007. Regarding this issue i had called today dated 14.12.2007 to your Customer Executive Alok Sharma ID No. 00267 in referece number is 9619047 and Charu Singh in Noida with reference number 9615844 and they informed me that there is no liability of mine towards account no. 13020953 for which i had received call from lawyer LaLit sharma.
This is my kind request to you kindly take necessary decision as earliest asap
With Regards
Vipul Jain
This is to bring your kind attention towards the working of your billing department . I Vipul Jain using airtel connection with number[protected] for both voice and internet services. I was receiving the bill seperately for both internet and voice services so i complained to your department to kindly give me only one bill for both internet and voice services .
In September dated 27.09.2007 (invoice date) i received two bills invoice no.[protected] for account number[protected]for multiple services)and[protected] for account number[protected]for internet services) for the period from 26th august to 25th september for same telephone number, but i don't know why these two bills are issued to me with different account number. Moreover according to your customer executive instruction. I ignored the single invoice for internet connection and paid invoice no.[protected], which was for multiple services for both internet and voice services for period as mentioned 26.08.2007 to 25.09.2007
Today I had received a call from lawyer Lalit Sharma , hired by you and i was informed that they had issued a notice against me for not paying the bill for period of september i.e. 26.08.2007 to 25.09.2007. Regarding this issue i had called today dated 14.12.2007 to your Customer Executive Alok Sharma ID No. 00267 in referece number is 9619047 and Charu Singh in Noida with reference number 9615844 and they informed me that there is no liability of mine towards account no. 13020953 for which i had received call from lawyer LaLit sharma.
This is my kind request to you kindly take necessary decision as earliest asap
With Regards
Vipul Jain
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This is to bring your kind attention towards the working of your billing department . I Vipul Jain using airtel connection with number[protected] for both voice and internet services. I was receiving the bill seperately for both internet and voice services so i complained to your department to kindly give me only one bill for both internet and voice services .
In September dated 27.09.2007 (invoice date) i received two bills invoice no.[protected] for account number[protected]for multiple services)and[protected] for account number[protected]for internet services) for the period from 26th august to 25th september for same telephone number, but i don't know why these two bills are issued to me with different account number. Moreover according to your customer executive instruction. I ignored the single invoice for internet connection and paid invoice no.[protected], which was for multiple services for both internet and voice services for period as mentioned 26.08.2007 to 25.09.2007
Today I had received a call from lawyer Lalit Sharma , hired by you and i was informed that they had issued a notice against me for not paying the bill for period of september i.e. 26.08.2007 to 25.09.2007. Regarding this issue i had called today dated 14.12.2007 to your Customer Executive Alok Sharma ID No. 00267 in referece number is 9619047 and Charu Singh in Noida with reference number 9615844 and they informed me that there is no liability of mine towards account no. 13020953 for which i had received call from lawyer LaLit sharma.
This is my kind request to you kindly take necessary decision as earliest asap
With Regards
Vipul Jain