[Resolved]  Airtel Broadband — Disconnect Service

My connection is still active in spite of my repeated requests to disconnect it. I requested to disconnect the service on Aug 17th 2009 once I was told that there is no possibility to transfer my connection to another place, when I was shifting house. I shifted from Sher-e-punjab (Andheri East) to Bhawani Nagar (Andheri East) , Mumbai.

8 Aug 2009 - Request for transfer.
11 Aug 2009 - Reply from the customer care that the issue will be looked into.
(Called up the customer care quite a no of times in between to hasten the process, but nothing worked)
17 Aug 2009 - Reply from movers.[protected]@airtel.in that shifting will not be possible
Post this I requested for closure of connection.
I received no information on when the connection was closed. I tried reaching the customer care to find out for which the replies were it will be disconnected.

Now I am receiving bills for this period. Customer care is highly unresponsive.
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Aug 14, 2020
Complaint marked as Resolved 
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My connection is still active in spite of my repeated requests to disconnect it. I requested to disconnect the service on feb- 2009 once I was told that i don, t want to use this connection after that i pay all my bill and they give me the reciept of that of full n final bill.
This is my user id-[protected]
password[protected] and last bill which is paid by me is 5- may-2009 n i handover dis bill to mr.Ajay and they told me that this is ur full n final payment and no one call u for d bill again bt again I am receiving bills for this period then i talked to the seniors and i show my last bill then they said ok we will disconect ur no.bt they didn, t do anything. Customer care is highly unresponsive.
I received no information on when the connection was closed. I tried reaching the customer care to find out for which the replies were it will be disconnected.now they mentally harrased me for regarding bill so i humbly request plz do sumthing n as soon as possible get back to me n plz dissconnect my no.
ritu kashyap
chandigarh...

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