[Resolved] Airtel Broadband — Disconnect Service | |
My connection is still active in spite of my repeated requests to disconnect it. I requested to disconnect the service on Aug 17th 2009 once I was told that there is no possibility to transfer my connection to another place, when I was shifting house. I shifted from Sher-e-punjab (Andheri East) to Bhawani Nagar (Andheri East) , Mumbai. 8 Aug 2009 - Request for transfer. 11 Aug 2009 - Reply from the customer care that the issue will be looked into. (Called up the customer care quite a no of times in between to hasten the process, but nothing worked) 17 Aug 2009 - Reply from movers.[protected]@airtel.in that shifting will not be possible Post this I requested for closure of connection. I received no information on when the connection was closed. I tried reaching the customer care to find out for which the replies were it will be disconnected. Now I am receiving bills for this period. Customer care is highly unresponsive. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
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This is my user id-[protected]
password[protected] and last bill which is paid by me is 5- may-2009 n i handover dis bill to mr.Ajay and they told me that this is ur full n final payment and no one call u for d bill again bt again I am receiving bills for this period then i talked to the seniors and i show my last bill then they said ok we will disconect ur no.bt they didn, t do anything. Customer care is highly unresponsive.
I received no information on when the connection was closed. I tried reaching the customer care to find out for which the replies were it will be disconnected.now they mentally harrased me for regarding bill so i humbly request plz do sumthing n as soon as possible get back to me n plz dissconnect my no.
ritu kashyap
chandigarh...