Sir,
I had airtel broad band connection[protected] from approximately June 2006 to somewhere in 2008.For first I used to get the bills correctly and I paid them without fail. But after one and one year I changed the house and updated the address to respective department. They shifted the connection also. But, then after I used to get bills ater due date, at times no bills received. Due to these reasons I was not sure about the bill amount and date, I paid lately and late paymnet chargers are waived off by communication. Regarding bills I communicated several times with AIRTEL and courier boy and informed that I was not receiving the bills properly. But that was vain attempt.Suddenly one day they disconnected the internet connection when I was not in city without serving the bill and asked me to pay the bill. I informed the same to them lilke I was not aware of the due date and amount. The issued the new bill, but I have not received that bill also. But I communicated to customer care and paid the bill and connection was revoked. But next time also, same thing was happend.They disconnected the interner. I was fed up with this scenario and asked them to disconnet the net and remove the late payment charges as they failed to dispatch the billd to me. I was ready to pay the bill and Informed the c.care regarding this. But, no responce. After some time onwards I am getting calls from some one asking me to pay the bills.One day one person came to my home and asking us to pay the bill.He told me that he was AIRTEL employee. That time I have given written statement about my problem and I mentioned clearly I will pay the due only when I receive the reply for this.I took his signature and kept duplicate with me. I have been receiving the calls and I used to say all the story. No one addressing the issue.
yesterday, I got a call from AIRTEL legal cell and if I am not going to pay the bill, they will serv the legac notice to me. I do not want to bow AIRTEL with out justice. Please advice me what should I do protect my self. Also advice me what should I do to stop issuing the legacy notice to me.
My email id is [protected]@yahoo.co.in and my mobile number is [protected]. Was this information helpful? |
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