Airtel Broadband — Money gone, no connection provided | |
Airtel executives kept calling for about 3 weeks once I called for broadband queries. One fine day, a representative appeared and agreed to provide connection within 2 days. He got the forms signed, took money and necessary documents. A week has gone by, no connection was provided and money has also not been refunded back. Airtel should compensate for this unprofessionalism and inconvinience. otherwise, a formal complaint against airtel should be lodged asap. Was this information helpful? | |
4 Comments | |
Comments
Airtel Broad band is public cheating organisation, similar promises were made to me also and now they are neither ready to give the connection nor my money back. This is even after taking the issue up with their so called "appeallate authority". My app no. is ch1035568 and complaint number with appeallate authority is 34822932.
Reply
I called their helpline on a friday they said they will call me back in 72 hours, i called again on monday night with my reference number, they lodged a complaint since I got no calls back I called again on Tuesday lodged a second complaint, On Wednesday they finally call me telling me they cannot provide the Broadband connection as they have no connectivity in my area, all this after me telling my address on friday that is my first call. This is highly unprofessional and they just said "we're sorry we cannot provide the wired line connection as we do not have connectivity in your area". I almost cancelled my ISP connection due to false promises the first 2 times.
please contact me or i will have to take this up to the media.
Email: [protected]@hotmail.com
number: [protected]
please contact me or i will have to take this up to the media.
Email: [protected]@hotmail.com
number: [protected]
Also i would like to add that i was PROMISED a connection on friday and monday when i called.
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