[Resolved]  Airtel Broadband — Broadband connection Shifting

I have an airtel broadband connection[protected] which was connected at the address: 1987, Top Floor, Sec 37, Noida. I have moved to a new location (Address: A-52, Sec36, Noida) and requested for shifting of my connection on 23rd Dec, 2009 (Shifting# 294952) Also I requested for the waiver of the shifting charges (ref#[protected] and I was told that I will get the waiver of shifting charges which amounts to Rs. 300/-

But this connection has not been shifted till 31st Dec, 2009. I received a call from a representative from airtel named Atul ([protected]) and he told me that the connection cannot be shifted due to technical reasons. Since then I have been trying to follow-up with Airtel and nobody is taking the ownership.

Can somebody help me ?

Following are the required details:
Account# 15327540
LandLine# [protected]
Previous Address: 1987, Top Floor, Sec37, Noida
Present Address: A-52, Sec36, Noida
Mobile# [protected]

Also, let me know if any other information is needed from me.