[Resolved]  Airtel Broadband — Wrong commitment and also not returning the deposit amount

Airtel one of the leading telecom provider is literally cheating . I do not regret to use the word "cheat" because this is not happening just for me but for many people out their and with many of my colleagues.

The story goes like this :

Even though my friends warned me again airtel wrong commitments , it trusted Airtel brand name and applied for a new airtel connection , after inquiring in the near by airtel relationship center , I was informed that there is no feasibility in my street .

How ever I received a call from the agent names Shivanna from Sri Adhithya Sai Associates who's office in Basavngudi . He came to my house checked the feasibility and mentioned that he can pull out a line from corresponding street . I gave a check of 5000 the next day[07/10/2009 ref : TBLR0034112] . And the agent just dissapeared.

After 3 weeks when I called airtel they mentioned that there is no feasibility[What the crap ?] and mentioned that I will get my check back in two weeks.

After two weeks I called and gave a complaint[ref : 26463574] , I got a response saying that I will get it with in 45 days .

I waited for 45 days with patience and called after that and logged another complaint [ref : 27686156] , I got a response saying that I will get it in 7 days and todays date is 11/1/2010 and its almost 3 months .

May be this is cheap tricks of the the sales people to increase their figures . But its really irritating and I am not alone , here are few similar threads :
https://www.consumercomplaints.in/my-complaints.htmlairtel-broadband-connection-c250553.html
https://www.consumercomplaints.in/my-complaints.htmlairtel-broadband-connection-c162297.html
https://www.consumercomplaints.in/my-complaints.htmlairtel-broadband-connection-c131175.html
https://www.consumercomplaints.in/my-complaints.htmlairtel-broadband-connection-c251870.html
https://www.consumercomplaints.in/my-complaints.htmlairtel-broadband-connection-c246169.html
http://www.complaintsboard.com/complaints/airtel-broadband-c265194.html#c456021
http://www.complaintsboard.com/complaints/no-progress-for-installing-new-airtel-...
http://www.complaintsboard.com/complaints/extreme-delay-in-installationgt1month-...
http://www.complaintsboard.com/complaints/extreme-delay-in-installationgt1month-...
https://www.consumercomplaints.in/my-complaints.htmlairtel-broadband-connection-c196766.html

Many more :
search in these sources :
airtel-broadband-connection-a13179/page/2
http://www.complaintsboard.com/complaints/

Not sure whether I will get my check back !
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

I have mailed the details to [protected]@airtel.in.

How ever it is strange to see that Airtel customer service team is unable to retrieve my details, even after providing the application number and complaint numbers in this post .

Airtel Broadband — Amount Not Returned

I have Applied for Airtel Broadband Internet Connection at Nizampet Road,Kukatpally,Hyderabad.

They Took Advance From Me saying Installation will be Done Free if Paid 1 Month Rental In Advance.
I have Paid the Amount But Installation Has not BGeen Done,saying there Is no Fesability.

I have Asked them to Return the Money back In June 2011 But till date I have Not Recieved any Cheque From them.
When I Complained to Customer Care the Said that their Systems Are Getting Upgraded and will get the Payment soon.I dont Understand When They will Pay,Its Nearly three Months.

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