[Resolved]  Airtel Broadband — Wrong commitment

Hi

I am staying at dwarka, alongwith my wife, and my telephone no. is under her name. The telephone no. is[protected], which was totally diconnected and treminated due to late payment, as we were out of town for a considerable time period, now when we returned we paid the bill for Rs 3113/- and we were given a wrong commitment of 2 days for the reactivation, but when we called after the given time we were given a time of 7 days for the same.

Now the bill paid on the 8th of jan is still under the process of activation and we are sitting on the 18th, which is straight 11 days from the time the bill was paid.

this is the most disgusting kind of attitude bharti airtel has towards the customers and not only this, the team leaders and supervisors at the call centers, are giving lame excuses for thier fault.

who to knowck for this. only god knows.
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Aug 14, 2020
Complaint marked as Resolved 
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airtel commit me to gave me 250 speed plan and after 15 day they said they are not migrate this plan and i am tired plz help me
I'm Shivangi Nagar. I stay in Faridabad and i have taken Airttel Braodband connection (Scheme #49/- Plan) in the month of May 2010. During that time an Airtel person had come to activete our connection which is on my name. Now due to some reasons I want the account to be tranfered on the name of my husband. Please suggest how to go about this. The person from airtel had promised us that he will help us in transfering the account on my husband name as he has all the documents with him which we had given on the time when he came for form filling. Now that person is not picking up the call and it seems he has disconnected his number. His no. is [protected]. If you can posiibly tell me his new number I would be grateful and also please suggest the procedure of transferring the account from my name to my husband's. Also we are not recieving the hard copy of bill at the address we have provided

Thanks
Shivangi
Airtel Braodban No [protected]

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