[Resolved]  Airtel Broadband — need broadband connection urgently

It's since One month almost, ...I applied for Airtel BB for a 256 kbps connection. Alas!, am still waiting for the connection to come.
Dai1:They came started digging along the roadside for half of the day and stopped suddenly as soon as local councilor came in the picture. Here I know nothing what exactly took place between them. In connection to this, let me tel you that I don't understand Tamil at all.
they came for inhouse wiring stuff, but Modem and Phone set were not provided.
Day2: Then after a couple of days they came for inhouse wiring stuff, but Modem and Phone set were not provided. The guy who probably were the electrician working for Airtel, Camp Road Branch tried to tell me in his language that it was due to some problem with the Local Councilor that caused the delay in installation and even they had bribed him for that very reason.
Day3: There after many days had passed, I was eagerly waiting for their call but unfortunately no one from their side took the step. So, finally decided to call them up. I had Sales officer's number with me, who is Mr. Satish from East Tambaram Branch (Camp Road). As soon as he picked up my phone, he recognised me well and assured me by saying that I will be getting the connection by that day night, or on the next day anytime.So, I found no problem is existing.
Day4: I was waiting for the next day to come.Surely the day came but no one came from the Airtel Camp Road. Anyways I called them up at 4 pm sharp, this time being a bit serious for waiting eagerly the entire day for them.Initially Mr. Satish's Phone was ringing and he was not picking it up. I tried for 3 times giving a gap in btwn each such call. Finally I got a bit angry and called the customer care number dedicated for Broadband connection.They booked the complain and told me that I will be getting some feed back from Airtel Camp Road office by next day. I got the Confirmation SMS in this regard.
Day5: The Very next day no one took the pain to contact me. So, after waiting upto 5 pm, I got disgusted and called the customer care again. The person took all my details and told me that he can see there is some problem with my connection regarding the Councilor and all. Then he gave me the Airtel Fixed Line No. which was already allocated to me and asked Mr. Satish's (Sr. Sales Officer) mobile number to try a conference call among us( since he was not pickin up my call).
Mr. Satish was on the line he told me in a flat voice that they had problems with the councilor and they can provide me the connection by Friday night or Saturday the 24th Jan'09 (he said saturday was working for them) anyhow.
Day6:Even on Saturday, I was waiting eagerly for the connection to come or atleast a call from Mr. Satish.It was around 2 o' clock I called him again. (As he was supposed to give me a call in the morning about his time to come.) And this time he said he is coming by 5 in the evening. I was waiting for him upto 6 pm.And I couldn't hold it any more and called the fellow. It was quite obvious and he was not picking up my calls. Then I tried with some different number, he picked it up and tried to prove his thoughts being firm in voice. I was angry and yelling on him for his sheer negligence and casualness and lakcing guts and right attitute and sense of feelings to atleast call his customer. Which he didn't for a single time. Then he said that he don't need my connection and I should take my money back for so much of my loss. I firmly told him NO. And conveyed that I need this connection very much otherwise my activities are getting affected. I asked for a date and commitment in writing.He said he can come on Tuesday (01/27/2009) anytime to give me in writing that he will be providing me with the connection by next Friday which is tomorrow (01/30/2009).
Day7: As usual he didn't turned up on Tuesday, and I didn't called him back too. Now, I'm waiting for Tomorrow, the fateful Friday to see what comes up next.

In my next Update I will definitely be providing you with my Complaint No. and alotted Fixed Line No. If anything is to share with me please feel free to call me on [protected]. I need some valued suggestions from anyone available. Even if I can get some contact details of senior persons (even if he is the CEO, Mittal, will do) to lodge my complain...it will really be helpful for me.
Thanx.

where is the airtel broadband office located in and around sanitorium, chennai