[Resolved] Airtel Broadband — AIRTEL IS NOT ABLE TO PROVIDE BROADBAND CONNECTION | |
I am a resident of Karam Singh Colony, Karnal, Haryana, India registered for an Airtel broadband connection on 20 Aug 2008 at relationship centre of Ambedkar Chowk, Karnal. But I have not received connection till now. On enquiring to relationship centre, I was told that there is a fault in the packet box of Karam Singh Colony, adjoining to Bank Colony. And there is no technical person to repair this box. I contacted to Airtel Haryana Customer Care. The Airtel Haryana Customer gave the time limit of 48 hours on 25 Aug 2008 but this time limit of 48 hours also expired and my phone was not installed. I reported the matter by emailing to Airtel Nodal Officer on 30 Aug. 2008. On 2 Sept 2008, I receive call from Nodal Officer stating that they cannot provide connection since there is a fault in pillar nearby Karam Singh Colony. She stated that this pillar can neither be repaired nor be replace. What a funny? I failed to understand! If gradually and gradually all the Airtel Pillars become faulty and Airtel is not able to get them repaired/replaced, then how Airtel will survive in the market. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
i have booked a broadband connection and now they disagree to provide me the connection
Reply
Hi
I had made a request reagrding the shifting on 17 january'09 but till today(28/01/09) the issue has not been resolved at all, every time i call they put me on long hold and are not able to give me a solution.. they always say that it has been inactive from there end ... so i would like to get the connection disconnected... as i would not be paying for the services i am not getting.. i also file a complaint at te consumer court. i ll make sure that Airtel learns to give the services and better know what are the law and order to help the consumer...
Airtel Broad band Number:[protected]
Mobile Number :- [protected].
I had made a request reagrding the shifting on 17 january'09 but till today(28/01/09) the issue has not been resolved at all, every time i call they put me on long hold and are not able to give me a solution.. they always say that it has been inactive from there end ... so i would like to get the connection disconnected... as i would not be paying for the services i am not getting.. i also file a complaint at te consumer court. i ll make sure that Airtel learns to give the services and better know what are the law and order to help the consumer...
Airtel Broad band Number:[protected]
Mobile Number :- [protected].
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information