Airtel Broadband — Frequent Disconnection Failure | |||
Hello all, I am using Airtel Broadband services for quite a while. Have been paying 1000 Bucks everymonth. I have given 20 complaints believe it or not.. in past three months and its about the same issue.. A guys comes to my home sir everything is fine it'll be perrfect here after.. Spoke with mangers, they keep on saying "We understand your problem, we'll rectify it". They changed wires aftr 20th complaint and the funny part its still the same problm.. I have no idea whom to contact and whom to speak with about the issue. I been paying money for the service which I am not using properly and if i ask about it they go like "This time we'll rectify.. and if i insist then" Senior manager from chennai "Guna Sekar" gave a comment most of the airtel customers wil face the same problm so we cant take action against your bill. WTF?? No idea.. I don't recommend airtel cuz it sucks to the core and employees act as if they are paying to us/providing free service.. Damn Get a life and try to improve your service.. Provide service atleast for what we are paying. Thanks Vishnu [protected]@yahoo.com Was this information helpful? | |||
 2 Comments | |||
Comments
Yes I am also facing the same problem, i think they are using this as a technique to limit large data transfer to unlimited data transfer plan customers, it really bad when things are not solved after scores of complaints. unfortunately Airtel is a monopoly in some areas we dont have better alternatives.
Reply
Airtel was the best ISP in India few years back. However recently the story has changed drastically. And plus now they have stupid usage policy. They should understand the difference between Unlimited plan and Limited plan... have come up with new strategy to fool the masses. Check out the plans that airtel has to offer and even a kid would feel ashmed about it. I was the one who was recommeding people to use airtel and only airtel from past 5 years since 2006. But now i would be the one who will spread the word and not will let everyone know in my family and friends that airtel is now a bogus company which is trying to fool people...the plans are almost like daylight robbery.
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