[Resolved]  Airtel Broadband — Indecent collection employees

Address:Chennai, Tamil Nadu

Hello,

I was using Airtel Broadband with 2 MBPS, i was offered a free modem at first month ( FEB 2011)

In august '11 the modem got repaired and AIrtel suggested to get it rectified with its service center, but the vendor told he can't as its 5 year old one

Airtel did not respond properly and i got irritated and disconnected the connection

Now after 4 months, a collection executive called me and told to pay outstanding bill( which was charged for unused connection ) and i told i will pay later.

Today she was calling my friends and relatives from my old phone records and spoke like a .. Talking rubbish to my family members ..

Is this the way to behave? I lost my hope with AIRTEL from this moment

My decision to go back to AIRTEL is dropped. I will be happy if AIRTEL can take necessary action against the lady.

Bala
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Complaint marked as Resolved 
An executive called & apoligzed. The agency staff was sent home is what i was told, , I left after that ...
Complaint comments 

Comments

Last saturday the collection lady has used my dialed numbers ( from old land line) and spoke harsh to everyone

My phone numbers are confidentail informations, how can she use those without my knowledge.

Is AIRTEL making such a worst outsourcing people to collect the dues..

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