[Resolved]  Airtel Broadband — didn't even get the installation of modem after 11 days of payment

Address:Chennai, Tamil Nadu

I here by like to post my complaints against airtel broadband and here is the scenario and the frustrations i have faced with airtel broadband and their executives
here is the scenario
as a normal foolish customer i wanted to shift my connection from BSNL to Broadband so i called their sales executives on 26th of sept they were very eager to come and collect the and also gave me the receipt without fail.
the representatives Mr.Gokul([protected]) assured me that the connection will be activated and the instruments will be installed in the next day
after 3 days i called Mr.gokul id couldn’t get any response after about 20 to 35 calls another representative picked up and he was not responsive enough and not able to answer my queries. after a long struggle Mr. gokul picked up the call and he said he'll take of the issue and he'll call back
in the mean time next two days went past. the representatives didn’t even bother to call. then i called him but the response was the same. if any of the airtel head officers comes to see this across kindly take actions towards your employees if this continues you might loose your valuable customers
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Aug 13, 2020
Complaint marked as Resolved 
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