[Resolved]  Airtel Broadband Complaints — CustomerCare

Dear Sir,

This is in reference to the Airtel Internet connection I had applied on 22nd July 09 for my residence through the authorized Airtel Sales agent (Bharathi Airtel Ltd.Guindy). I had selected Rs 598/= rental plan for Internet connection and paid Rs1000/= to Suresh, Michel([protected], [protected]).Internet Connection has not been provided to me till now and the sales agent does not respond to my call neither does his supervisor.

Moreover, I was promised that the connection would be activated within 48 hrs which took more than 10 days for the same.

Even though I had complaint to Airtel customer care and also enquiry section ([protected]), I didn't find any improvement to get internet connection.

Can I get internet connection immediately? Otherwise, I need Money What I paid Rs 1000/= for Internet connection.

I hope you do the needful steps for me as quick as possible.
Please accept my complaint and reply to me.
Yours truly,
M.Muhamed Riyaz
([protected])
The contact details of the sales agent are as follows:

Mr.Suresh & Mr. Michel,
Supervisor
Bharathi Airtel Ltd.
Madivinkarai, Guindy
Chennai
M:[protected], [protected]