Airtel Broadband — de-activation of account

Address:

Delhi

Dsl user id : [protected]

I got a call from airtel on 15/mar/2013 and they said they will activate my previous account (closed in aug/2007) for free of cost. Which i agreed. Then he asked me there was some balance in prdv account to which i replied that has been settled. They said pls send the letter and receipt to our customer care, whichwas duly sent to airtel. My account got activated on 16/mar/2013.

Airtel disconnected my connection on 5/apr/2013 without intimation. Which i came to know on 8/apr/2013. I tried to connect the internet by wi-fi but could not connect. Aftef a lot o[censored]n-sucessfull efforts i called up airtel customer care on 9/apr/2013 where i came to know that airtel has disconnected my services without informing me and without any of my fault.

I spoke with executive and explained him every thing which he understood and transferd my call to his supervisor (Rakesh) who told me that he will get the account activated by naxt day first half i.e first half of 10/apr, which i was not okay as my work was suffering, he than transfered my call to his team leader (Priyam) who told me he will try and activate the account in 2 hrs or by next day first half. Neithef of which was done.

I called up customer card again on 11/apr/2013 and the same story was repeated and i was again commited that account will be activated by naxt day first half.

Next day (12/apr/2013) i got a call from airtel that account has been activated, but when i checked in evening, it was still not active.

I called up airtel once again on 13/apr/2013 for this and the storh waz again the same that account is not active due to prsv balance.

I have spent more than 2 hrs talking to airtel customef care and spent money on that and on top of it i had suffered on my work which cannot be fulfilled. Kindly help me in getting the account activated on the earliest and relivent compensation for the harassment by airtel for no fault of mine.