[Resolved]  Airtel Broadband — Executives doesn't have sufficient information

This is the worst scenario...how does a very reputed company recruit such people as executives. They should train those people in all aspects and give information to them regarding each and every thing present.

Is it true???...thanks for info. venkat. Am plan to take a connection from AIRTEL, but now am change my decision...hmmm

Its very bad, as multi national company doing such type of silly things leads waste of time and reduces trust on AIRTEL.

Thanks for info. . I'm planning to take a connection from AIRTEL, but now i'll change the decision...

Ya I am also face this problem venkat know i am using Beam cable, in hyderabad beam servies is very good then you people choose Beam cable is beter

Yes i agree with you Mr. Venkat, the Airtel people should consider such things, but they fail in doing so...

I really can't believe airtel doesn't consider such things...its a very huge company and it has to take care of all the small things to maintain its reputation. I thought i was the only victim...Airtel please take care of these things

This is the worst one i have ever seen. Airtel is a very huge company and it always show's off by saying it has almost 90% coverage in INDIA, but its not even covering the whole Hyderabad...i also got the same problem...

Hello everyone,
I am from Bangalore and i too faced a problem like this, when it comes to taking the money they come like pizza delivery boys, and while returning they are behaving like government employees. AIRTEL please take care and make broadband available to all or train your people where it not present.

I am also from hyderabad, airtel has done the same thing to me not only in broadband but also in postpaid and prepaid. Even though we don't subscribe to any services money is getting deducted from our account and executives doesn't have the needful information.

it is worst case how can they come and take money without knowing their coverage area making customers fools this not a right thing to do by AIRTEL employees

i am sekhar from hyderabad, a person has come to my home after i inquired about the plan and made me fill the details and took money, documents. now they are saying no coverage at our area...and the person who took money is not responding correctly.

hi am chandu from chennai...i to face the same problem this is very ridiculous

Airtel people matladu..eem ches tu nw...just come and go home...eekda proble uustunw...and u people enjoying...1st resolve our problems..ok..who one give salary to you ...we people only bcz o[censored]s u r on the top level in india, , , , , i[censored] r doing such kind of mistake then how u survive in india...
so please provid good service its better for u>>??op??

Really venkat...it's very ridiculous to do such type of things.

Namaste ( venkatmhs ),

This is to inform you that your concern listed on 13 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Chandu,

We regret the inconvenience caused, Please share your concern and contact details, we will be glad to assist you.

Regards,
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Namaste ( venkatmhs ),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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