Airtel Broadband — Request for new Airtel broadband connection hacked

Address:

Ghaziabad, Uttar Pradesh

Hello,

I made Airtel broadband request on 2-Mar-2011 through Airtel website giving my mobile number, email-id and address details. I got 2 auto generated request numbers through SMS. These numbers are[protected] and [protected]. On same day I got call from a person claiming from Airtel to send someone to collect my documents. The person came at my home address and collected my photo, copy of voter-id card and Rs 500 for 649/month broadband plan. He did give me any form to fill up and said your document will be processed in 1-2 days.

After one week, I did not get the connection, the person who collected my documents is not reachable. When I called up Airtel customer care, they said they can't verify anything until Form number is known and asked me to visit nearest relationship center.

All this is very suspicious. I seriously believe that Airtel system is hacked by anti-social elements to get valid ID proofs. I am not concerned with Rs 500 but the copy of my voter-id that can be used to obtain N number of fake SIM connections.

As advise to reader, please follow 2 simple rules while giving away your ID proofs:
1) Always submit documents in retail outlet or customer center office. Never give to collection agents
2) Write purpose of the ID proof on the copy so that it can not used by making further copies of it.

Thanks
-Nitin Gaur