[Resolved]  Airtel Broadband — Delay of more than 14 days in shifting of connection

Address:

Gurgaon, Haryana

Dear Sir,
My airtel connection has to be shifted from indrapuram, ghaziabad to sec 54 ,gurgaon. I had called the customer care for it on April 1st and the ref no. is 327426.
I was told that it would be done within 2-3 days.So far it has not been done.
Tired of the false assurances given by customer care, a complaint was launched ref no.31497032.
I was told that this would be done on high priority and by all means connection will be shifted by 12/13th April.
He did not mention the year though and i want to know if its next year ??
Inspite of escalating the issue to the supervisor and to the floor manager, no action has been taken except that a maximum time limit is told to me which expires every time.
I want to know how long should the consumer take leaves from his work and wait for the airtel person to arrive at home and do the needful for the connection.
Please shift the connection at the earliest.I trust you would be in a position to implement the connection transfer and not give sweet and false assurances as everyone else.



Thanks