[Resolved]  Airtel Broadband — Internet not working due to big packet loss

boardband internet — net is not working

Sir/Madam,

I am having your braodband internet connection. Since, Sunday 24/08/2008, the internet is not working. My IP NO. is 276945

AirTel — Complaint due

Airtel charged 100 rs from my prepaid number [protected] and when i called back they said yes thats there problem and promised that my money will be returned by 12th november (my complain number is[protected] but after that i am not able to contact to there customer care number 121 as everytime i am tring to talk to their executive, they ask me to send a message as AIRTEL at 121, but there also it said URL does not exist...


What is this crap???
Are they going to do anything??

Airtel — bed service

aii deesa city airtel tower only two point -no covrej-me costmer care 5 time and other per day complain -but no t respont and clear over probleam

My Name is Varun I have register my telephone no. in DNDC Registry on 27/08/2007 with unique reference number F[protected] to avoid unwanted telemarketing Calls SMS But still unwanted Msg not stop.I have highlight this matter to 121. i have got only a Service Request reference number but not got any satisfactory responnse. you
can check my few reference no.
[protected].
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
If you can`t stop unwanted Msg
I will stop the pay my bills

Airtel Broadband — broadband and internet not working

Refer our AIRTEL phone no. 453431. Our broadband line and internet line not yet been repaired. Also please cancel Hello tunes charges. Our contact phone no. [protected], [protected].

Thanking you,
Victor Gunasingh.

Airtel — internet service is not available

dear sir
mai internet chalata hu . or mujhe airtel ki service achi nahi mil rahi hai . Or maine jab custmar care se bat ki to koi response nahi mila . mob- [protected]- contact no- [protected]

Airtel/Internet Broadband — internet not working

Dear Sir

I am a unlimted internet package for which i pay approx 899pm. I had logged a complaint on 9th of may 2010 that Iam losing my connection frequently. I had also gven a written complaint on 14th of may 2010 at the office in Santhome. The issue has not been resolved. This has caused me considerable frustration, monetary loss and embarassement. Why should they charge me for unlimited service when they cannot provide the same. Moreoever they do not pick up the phone and inspite of a few visits they have not sorted out the problem. They claim that everthing is alright. I have made atleast 50 calls and various complaint numbers but to no avail. They are taking the cutomers for granted and are only keen on getting new business ( new connections). Kindly suggest as to how to stop thier arrogant approach.

Airtel Broadband — Net Not Working

Dear Sir,
I have made near about 5 complains to Air tel Broad Band for my broad band non functioning. But no one has given any head to it still it is not sevrvicible.

Thanking You.

R.K.Dey

Airtel broadband internet — non working

i am vimal kumar arora my phone no.[protected] i tried phone no. .[protected] sevral times but i cant get good respose from other sides my network work not good conditions home adress 4/28 vibhav nagar agra

AirTel — not working internet

airtel internet and landline is not working since 4 days.
the landline no. is[protected].
please see to it immediately.

Airtel — internet no fast airtel bed service

airtel ka gprs sab company se kharab hai aur costemar care me bat karne se bhi
yo hamari complein nahi lete hai yo kahte hai ki appka problem 30minat me solve kiya jaye ga par aisa nahi karte aur custmer se kahte hai 5-6kbps ka downloading speed chalega per aisa hota nahi 600-800byts ka speed chalta hai yeh company
chite hai jo custmer se adhik paisa lekar sarvice ghatiya de rahi hai

Hi,

I am Shobha working for an IT company .
My work involves co-ordinatng with onsite team from US .
I have been using Airtel for last 1 year, and recently they deactivated /Terminated my connection, Since the Payment of bill was not made for two months .

The reality is :
When I made a payment their Systems were down, and they couldn't record my payment .

Secondly I made an online payment with an additional amount of Rs 1000, inspite of which they terminated the connection .

--------
The Pain adds on with following up with their customer service represntative to reactivate the connection .
No Manager / Customer Relationship officers calls back to give an explanation .

After following for more than 10 days, I receive a call stating they need my photo Id and address proof again .
And this time for Address Proof, they need a government document . Eg : Electricity in my name / BSNL Landline .
How on earth they expect the Ecelctircity bills to be in the name of the Tenant ( I have no clue ) .
And As we all know, Very few people use BSNL connection .. Why don't they accept Vodaphone Bills that show my address ?


I Am taking them to attorney if they do not Refund the extra payment they have received on my connection .

It has been a traumatic experience with them not responding to my calls, and also having to stay back late nights at work since they deactivated my connection .

Worst service .. I shall not recommend this service for anyone .

Regards
Shobha

Sir,
my connection of internet [protected] and i want to disconnect it, as it is of no use to me now . i had forwarded my request a no. of times to customer care but in vain, kindly disconnect my connection as soon as possible .

yours Sincerely
shadab ahmad
[protected]
bb agrawal, plot no. 7, community avenu smriti nagar, street no. 9, bhilai

Airtel Broadband — Payment Due

Dear sir/Madam,

I had a airtel broadband connection (2 mbps data plan)for about 6 months or so. I was facing some problems with airtel services, so I wanted to get the connection disconnected (this was in april). So I called the customer care and asked for the process and they said that all I need to do is send an email to [protected]@airtel.In requesting for disconnection.
I made a telephonic request on the 7th of april and sent an email to them on the 13th of april and got a confirmation mail from them saying that my connection will be disconnected in next 7 working days and that there will not be further rental charges in the account.Subsequently, the services will be terminated within 7 working days.
My bill of rs 1360/- Was due and so I called the airtel customer care service and asked them that when will I get a full and final payment bill and they said that by the 23rd of april someone from there billing department would call me.
But no one DID.
It took them approximately 3 months (from april till july)to disconnect my connection.Now they want me to pay an amount of 4000 odd rs.
I got a call from vs associates (I don't know how they are linked into this)asking me to make the payment. I talked to one of them and told her that I was just suppose to make the payment for 1360 + the 7 extra days. She agreed with me and said it will be okay if I pay rs 1432/- (This was around the 20th of july)
I agreed to it and today(27th of july) vs associated called me and wanted to know if I can pay them today. And I said sure. So I reconfirmed the billing amount and they said that I have to pay 4000/- Something.
I asked them why and they said you have to pay for all the months, so I told him as well that I had disconnected in april. But he said I'LL have to pay them 4000/- Odd rs.
I have the email saved that I sent on 13th of april & what 121 responded to me on the same day.
I have the email from vs associates saying I have to pay 1432/- As well.

I hope you guys can help me out.

Regards,

Ritinder Pal Singh

AirTel — BROADBAND IS NOT WORKING

Sir,

I am using Airtel broadband from last year, I am facing lots of problem with this. Every month I used to complaint regarding this issue atleast 2 times. More over cost also high. Broad band is not working since June, but we are paying the fee each and every month. I've given complaints to Customer Care 'n' number of times. This month I am sure that I am not going to pay the fee, as I didn't use it.

And Customer care asking 1000 Rs to change the modem, already I paid advance each month I am paying minimum Rs.1000 then why should I've to pay again 1000.

And this connection is on my Sister name, she went to Chrompet Airtel Showroom to disconnect the connection. But they didn't accept and they asked her to go to Saidapet , even they also didn't accept and asked her to go to Guindy , but still they are not accepting the disconnection letter.
Airtel is coming to my doorstep for connection and to collect the fee. But why they are not accepting disconnection letter.

Please do the need ful as I don't want to face any difficulties hereafter. And please ask Airtel to disconnect my connection.

Thanks & Regards,
Subathra. G
Mob: [protected]

Well i would like to bring to your notice my situation was not fully solved. It has been now 4 months and i still have not received my Security Deposit for the Modem, which i should have got when i returned the modem. I was told i would receive a cheque from Airtel within 15 days of depositing back the Modem, but no such thing happened, I have the receipt from Airtel regarding this. I emailed 121 regarding this and they apparently don't have any clue about this Security Deposit. Is it one of the Airtel's Scam.
What am i suppose to do.

Namaste Ritesh,

This is to inform you that your concern listed on 17 June 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

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Namaste Ritesh,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33