I had taken Airtel broadband connection (Phone: [protected]) in the month of Feb (18th Feb). As per the 749 tariff plan 8GB was free for the month. I have used the net connection only for surfing. And as per my usage the data download was not more than 3-4 GB. I have used net for 1-2 hrs daily and only for surfing.But in the bill it was shown as 14.4GB was used in 14 days and billed amount is 5500 (After all the discounts). To check how the data download was calculated i logged in to Gmail and logged out and then checked the download amount which was shown as 1MB. In normal cases the data download should be in few Kb. I have logged a complaint and asked for explanation of this excess amount of data downloading shown in the bill. The complaint was closed without any explanation and my satisfaction.Twice I tried to log another complaint but customer care was not at all supportive and neither did they logged my complaint and nor did they gave me any explanation for this overly charged bill. For two weeks (march 2nd and 3rd week) i called airtel customer care but all my efforts went in vein. The bill amount is extremely more and i don't agree with the bill amount. I don't know whom to complaint. I want to complain against the customer care who did not take my complaints seriously.
I want Airtel people to revise the data download amount which is shown too much (1 GB per day: Lots of data should be downloaded to make 1GB, example Downloading a big movie which can not be replaced by net surfing).
Had i been interested in downloading that much data i would have gone for unlimited plan.
Airtel has disappointed me. Seems like Airtel people are making money from the users of limited GB plan by charging whatever they want. Was this information helpful? | 
Finally we have lost our hopes that our issue would be resolved by Airtel Broadband, as no one is looking into it on part of Airtel broadband. Can any of you please guide us on how we can get this resolved.