Airtel Broadband — Mental harassment in connection shifting process and then send full bill

Address:

SAS Nagar, Punjab

I am Manish Bansal form Mohali. I have an Airtel Broadband connection whose number is [protected]. My Billing cycle is 11 of month to 10th of next month. I lived in #2864,phase 7 mohali on Rent. I shifted to a new house whose address is #704, 3B1, Mohali on date 17th june 2012. So i requested on Airtel customer care to shift my connection to a new address on date 18th june 2012, Proof of that request is also enclosed with this complaint. The customer executive told me that the connection will be shifted within next 5 days. But till 3rd july the connection had not shifted. Then i decided to cancel the connection and on 3rd july i called customer care to cancel my connection.

As I shifted to a new address i did not use airtel services from 18june 2012. But the total june 2012 month bill 1010 rs is generated against me. When i requested for waive off in my bill on customer care they are not giving me any response. As a reuested on 18june for shifting why they send me a full month bill? Please resolve this issue as soon as possible as last day of bill payment is 31july.

Thanks
Manish Bansal
[protected]