[Resolved] Airtel Broadband — Net not working since a month | |||
I have had an Airtel broadband connection ([protected]) in Mumbai for over a year. On June 14, 2010, the net stopped working at exactly 10am. Ever since, I have called and complained many times, but till date, all I have received is emails telling me what a great company Airtel is, and how they are the best in the world when it comes to customer care. My net is still not working, and they have sent me a bill for the entire month today. The bill clearly shows that there has been absolutely no activity in my account after 10am on June 14, 2010. Even today, Airtel is claiming my net will start working in 48 hours. What should I do? I am a stock-broker, and I am doing an online MBA from Australia. I cannot work without internet. I have suffered huge losses and mental agony because of Airtel's careless attitude. They should be penalised heavily for their unprofessional and uncaring attitude! - Rushabh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54506
Pending
0
Resolved
21959
View all 54506 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
Airtel Broadband
Location: Mumbai, Mumbai City, Maharashtra, India
Wed, 30 June, 2010 9:29:45 PM
Suresh Tek has not informed to all departments regarding our Purchase Order copy and our full payment for the year. Fw: ORDER FOR AIRTEL RELIABLE BRAND WITH ASSURED BROAD BAND AT Unlimited Data Transfer Plan –Impatience 899-4 MBPS Speed Date: 12th April, 2010 Ref. airtel/SVCHSL/ 290310 paid Rs.57, 536=00 (chq no. 556648) per year total cost only with no extra or additional cost.,
From: Dawda Ng <[protected]@yahoo.com>
View Contact
To: suresh.[protected]@airtel.in
Cc: wecare.[protected]@airtel.in; vishal.[protected]@alcatel-lucent.com
airtell BROADBAND 4MBPS 8 CONNECTIONS.doc (436KB)
________________________________________
Suresh tek mobile no. [protected]
Mr. yadav mob no. [protected]
Mr. Vishal mob no. [protected]
there are complaints from society members about disconnection of internet.
why are you hiding and not reporting to us.
please follow our Purchase Order and it should be done as per our requirement.
please come and solve and talk to your head of department for billing, disconnection and guidance to your installation men as per our purchase order condition.
Suresh Tek has not informed to all departments regarding our Purchase Order copy and our full payment for the year.
please solve immediately
you have also not given list of e mail nos of all our connections and internal intercom nos.
nothing is done and you have kept mum after getting order and payment.
you are not looking into our complaints
Dawda
Secretary
Shyam Vihar CHS Ltd
[protected]
----- Forwarded Message ----
From: Dawda Ng <[protected]@yahoo.com>
To: suresh.[protected]@airtel.in
Cc: wecare.[protected]@airtel.in; vishal.[protected]@alcatel-lucent.com
Sent: Wed, 30 June, 2010 1:29:14 PM
Subject: ORDER FOR AIRTEL RELIABLE BRAND WITH ASSURED BROAD BAND AT Unlimited Data Transfer Plan –Impatience 899-4 MBPS Speed Date: 12th April, 2010 Ref. airtel/SVCHSL/ 290310 paid Rs.57, 536=00 (chq no. 556648) per year total cost only with no extra or additional cost.,
Please see that our all 8 connections are installed and no connection should be disconnected by any excuse as per Order.
ORDER FOR AIRTEL RELIABLE BRAND WITH ASSURED BROAD BAND AT Unlimited Data Transfer Plan –Impatience 899-4 MBPS Speed Date: 12th April, 2010 Ref. airtel/SVCHSL/ 290310 paid Rs.57, 536=00 (chq no. 556648) per year total cost only with no extra or additional cost.,
---- --
there are complaints from society members about disconnection of internet.
why are you hiding and not reporting to us.
please follow our Purchase Order and it should be done as per our requirement.
please come and solve and talk to your head of department for billing, disconnection and guidance to your installation men as per our purchase order condition.
Suresh Tek has not informed to all departments regarding our Purchase Order copy and our full payment for the year.
please solve immediately
you have also not given list of e mail nos of all our connections and internal intercom nos.
nothing is done and you have kept mum after getting order and payment.
you are not looking into our complaints
Dawda
Secretary
Shyam Vihar CHS Ltd
[protected]
----- Forwarded Message ----
From: Dawda Ng <[protected]@yahoo.com>
To: suresh.[protected]@airtel.in
Cc: wecare.[protected]@airtel.in; vishal.[protected]@alcatel-lucent.com
Sent: Wed, 30 June, 2010 1:29:14 PM
Subject: ORDER FOR AIRTEL RELIABLE BRAND WITH ASSURED BROAD BAND AT Unlimited Data Transfer Plan –Impatience 899-4 MBPS Speed Date: 12th April, 2010 Ref. airtel/SVCHSL/ 290310 paid Rs.57, 536=00 (chq no. 556648) per year total cost only with no extra or additional cost.,
Please see that our all 8 connections are installed and no connection should be disconnected by any excuse as per Order.
ORDER FOR AIRTEL RELIABLE BRAND WITH ASSURED BROAD BAND AT Unlimited Data Transfer Plan –Impatience 899-4 MBPS Speed Date: 12th April, 2010 Ref. airtel/SVCHSL/ 290310 paid Rs.57, 536=00 (chq no. 556648) per year total cost only with no extra or additional cost.,
DEFICIENCY IN THEIR SERVICE AFTER GETTING ORDER FROM SHYAM VIHAR CHS LTD AND FULL PAYMENT OF RS.57536=00.
AFTER PAYMENT WE ARE NOT GETTING BROAD BAND CONNECTION EVEN WORKING TROUBLE FREE FOR LAST 2 MONTHS.
AFTER GETTING PAYMENT IN FULL, THEY ARE NOT GIVING SERVICES AS PER OUR PO DATED 12TH APRIL 2010, REF. AIRTEL/SVCHSL/290310
BEING SUCH BIG COMPANY, THEY ARE IGNORING OUR COMPLAINT AND WE ARE FACING HARDSHIP, TROUBLE FROM THE AIRTEL COMPANY AND THEIR MANAGERIAL STAFF.
COMPLAINT FROM CHAIRMAN OF SHYAMVIHAR CHS LTD. MR. P. HINDUJA