Airtel Broadband — cheated regarding broadband offers

Address:

Mysore, Karnataka

sir,
i have been given broadband connection value combo599 on 16.3 2010 saying that there are only two offers right now ccombo599 ie 128kbps and combo499 64kbps ,i accepted for value combo599 as this more speed .your representative told me that if pay Rs3000 u would get one month free acess .Now i have paid Rs 3000 as 6 months rent .the speed is very very slow i am not able to open one website easily .i thought of downloading a 45 minutes movie it took me 3 days .it is really shame .my phone number is [protected] my contact number [protected] email id [protected]@rediffmail.com

I recevied a mail from your company and i was shocked to see that there are hundreds of offers for broadband .i called up to same representative and i told him that i have received a mail from ur company and there are so many offers than why did you insist me to go for value combo599 .then he said that day they had only 2 offers .so i had to give ,Now he says he cannot change or migrate the same offer for 6 months .i have seen one offer in your mail ie combo499 1mbps please help me out to change my plan.