Airtel Broadband — Not accepting Number Transfer and Closure Requests

Address:

Gautam Buddha Nagar, Uttar Pradesh

Hi Airtel,

I have a airtel broadband number [protected] in noida and I plced a number shifting request dated 2nd march 2011 to Airtel as the persone who was using got shifted to another place.

Airtel executive said that they can not transfer it as I am not living there, But I can give ownership to persone using it and then it can be transfered. Executive also talk to the persone who want to take the ownership and tell me to provide NOC for ownership transfer in mail and I provided it.

After that no one contacted to cocerned persone for ownership transfer and document collection.

Then I placed a disconnection request to Airtel as no one is using that number and bills is getting generated for non usage. The again replied with a service request number 1403775 and will be addressed in 72 hr.
Again no action or call from airtel for number closure.

When I call in the morning to get status of requst, executive always said our system is down so we can not check your request status please call later. What is the problem with your system running on production server which get down in every morning? Please hire some smart people so it can work properly.

Now what I need.
Please close my Airtel Broadband and Landline number [protected] with immediate effect as today is my bill date, and no further bills should be generated for number.I will not be responsible for further bill generated after today. I do not want to pay bills for delay in processing from your side and non usage. All the dues will be cleared before due date.

Other service requests related to this issue are
43844786
1400025
13134539

No one expect such response from big MNC like Airtel. Customer Service is getting pathetic day by day.
Thats why you are loosing good customers. Please take care of it.

Hope a positive response.

Regards
Atul Rai