[Resolved]  Airtel Broadband — No Termination of Airtel Connection

Address:

North Delhi, Delhi

Dear Sir,


I would like to file a complaint against Bharti Airtel Ltd For the 'financial harassment and mental torture' for the following matter.

I filed a telephonic request to Airtel on 121 for cancellation of Airtel DSL Connection No.[protected]or user ID: [protected]_dsl) on 22nd Deecember,2009.I followed it up with their official complaint email address on their website on February 1, 2010 as it was not disconnected by then.


Instead of disconnecting the phone, they called me exactly 10 times on mobile no. [protected] while making various new offer rather than terminating the connection. I confirmed to each of them 10 times, therefore making it 100 times for 10 calls, 10 times confirmation each, that I'm sure that I would like to disconnect my connection, yet they have sent me Bill with complete
monthly charges.



Nothing happened till now instead of giving termination request every month since then.

Again I made the request with latest service request reference number as 32540966 dated 11th May,2010, against which termination assurance of 13th May,2010 was given.



Now, even after 5 days there is no confirmation of termination of connection from you Airtel, Please do the needful or else I would have to drag you to Consumer Court.


Thanks & Regards,
Gagan Khanna

+91 [protected]

+91 [protected]