[Resolved] Airtel Broadband — Billing for Broadband usage | |||
Hi, This is regarding the billing and unfair practices used by Airtel broadband. My plan is for Night unlimited with 5GB limit during the day. The usage is free between 10 PM and 8 AM. I have observed that even if i restart the router 5-10 mins post 10 PM few of the sessions in the bill come around 9:55 PM for which usage billing is applied. Further at 8 AM the sessions are reset by Airtel to start billable usage but they don't apply the same rule at 10 PM to allow free usage. This is a ploy used on purpose to increase billable hours and provide unethical and unfair services. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
I have paid all your crap extra charges and moved on to BSNL. Never ever will I be an airtel customer in my life. When I wanted to disconnect, you guys chased behind like anything, including waiver of extra charges and stuff. This is how you treat customers who have been with you for more than 1 year. When we try to leave you try to retain but don't care to solve issues when posted to your helpdesk. You can keep the money made via fraudulent tactics. I am better off without any association with phony companies like airtel!
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