Airtel Broadband Services — Excessive Billing

bentabena

from Bengaluru, Karnataka

Address:

Mumbai City, Maharashtra

Airtel Account No 14855470

i am using the services of airtel broadband services from almost last one and half years and as per my plan i am allowed 5 GB download in a month and unlimited usage from 10pm till 8am, now they have send a bill to me of 7000+ wherein they have randomly shown the data usage extensively even for the days when i was not at home, now when i am asking them the details of my usage they are not able to provide me the same and just beating around the bush that the bill is generated as per the plan, kindly help!
i have been writing to them continuously in vain and they are reverting back on mail that my issue will close on this date with some or the other reference no and nothing happens, when i write back to them they again give a new resolution date and reference no, wherein i get calls on my landline from them to clear my bills

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Comments

M. S. Narayanan

from Ernakulam, Kerala

I am an Airtel Broadband customer. Recently I receivd an unsolicited call from Airtel suggesting that I should change my tariff Plan from Turbo 250 to another plan promising more speed and less cost. Unfortunately after the change I got a bill for Rs 3700/ while my earlier bill used to be Rs 700 per month. Airtel executives simply misguide you so that the company can take away a lot of money from you.

All Airtel subscribers, Please do not entertain unsolicited call from Airtel. You will be left with no cash! Please advise your friends, relatives and well wishers.

MSN

bentabena

from Bengaluru, Karnataka

Airtel Broadband Services — Excessive Charging

i am using the services of airtel broadband services from almost last one and half years and as per my plan i am allowed 5 GB download in a month and unlimited usage from 10pm till 8am with the fixed billing of 798 per month, now they have send a bill to me of 7000+ wherein they have randomly shown the data usage extensively even for the days when i was not at home, now when i am asking them the details of my usage they are not able to provide me the same and just beating around the bush that the bill is generated as per the plan, kindly help!