[Resolved]  Airtel Broadband Services — Bill received even after disconnection

I had owned a Airtel Broadband Connection(Phone Line:[protected] till June'07, for which i had applied for disconnection thru Airtel Helpline.

But, since Airtel doesnt have a policy of disconnection on thier helpline i kept recieving calls for bill payment till Aug'07. Finally in consulatation with thier agency, "Galaxy"(Following me up for bill payment) i made a full and final payment in Aug'07and dropped a mail to Airtel for disconnection.

Even after doing all this i recieved a call following up for payment in Nov'07 and after calling the Airtel helpline i was informed that my phoneline is finally disconnected.

After all this i recieved a call in Feb'07 from Patiala house court that a court case had been filed against me by Airtel for nonpayment of Bill and i have to attend a hearing in the court for the same.

Again i visited Airtel Customer Care centre and got a confirmation that they have recived mails for dissconnection in August but still i have to pay a bill of Rs. 1200/-

I dont understand if they have recieved confirmation for my dissconnection than why should i pay the amount??
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Aug 13, 2020
Complaint marked as Resolved 
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Sir.
I Am Harvinder from ludhiana. i have a gprs connection no.[protected]. a probleem in my area gprs speed is poor than other area. i check also 2 or more place . but at my my home ther is no speed for gprs. kindly check if speed increase i will use or not ur connection.
my adress is 12216 st no.2 partap nagar ludhiana punjab.my other number is[protected] kindly note my complaint
my computer had to formatted in this pross net express ond on line help numers have got deleted
from my computer kindly send somone to resolve same . alok sawhney 56, 57 patel nager alambagh lko-5
mobile [protected]
Sir,

I have a connection No.[protected]. I am avaiingl cheaper STD facility by purchasing vouchers which is valid for one month. I am frequently receiving message that my validity of STD has expired and to be renewed. Fact is that whether or not my validity is expired, I am receiving this message which is creating confusion & inconvenience to me. Kindly look in to the matter and make sure that no such messages are received in future.

Kiran Kapur

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