[Resolved]  Airtel Broadband Services — Did not receive bill and harrassed

Hi,

I had a Airtel connection with me and i got it disconnected in May and i wrote to the company stating disconnecting the broadband and to take back the instrument and sending someone to take the bill from me. After one month a guy came back from airtel and took the instrument and gave me a reciept for the same and I asked him about the bill and he said another person will come to collect it. Another month passed by and nobody came and instead got a call from some one from high court stating that airtel has pulled a "cheating/fraud" case against me. I was in a state of shock. He gave me a number of some lawyer and i called her she said that the case is due to nonpayment of bill and she asked me if i want to contest it. I said there is no point contesting the case as there is no case as in there was no call from Airtel for the payment of the bill and nobody came from their side to pick the bill and I was willing to pay the bill. She said she cannot do anything about it. I discussed it with a few of my friends and they said it is not from the court as they do not usually call they send a summon i was a little relieved and a few days later i received a call from a recovery agent stating that you have not made the payment and all. I said send some one to collect and he declined.
At last i went to their office and made the payment and told them if they wanted the payment so badly then y in the first place they dint send the bill or someone to pick it up and when i called earlier there was no response from them
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

our broadband bill not receipt within two month.
A/d Infront of dr. upadhyay, litoriya wali gali, datia

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54505
    Pending
    0
    Resolved
    21959
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information